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Reception Hours
10:00 AM - 6:00 PM (Excluding Saturdays, Sundays, and public holidays)

Additional Fees

  • Shipping Fees:
    All artworks are unique, one-of-a-kind pieces, not mass-produced products. Therefore, shipping fees are to be borne by the buyer. Shipping costs will be calculated based on the size, weight, and destination of the artwork and will be paid directly to the shipping company upon receipt of the item. For international clients, due to special circumstances, the payment method should be determined based on negotiations with the artist.

  • Transaction Fees:
    These depend on the selected payment method.

Exchange and Return (Refund Policy)

All artworks are unique and cannot be replicated. Each transaction is conducted based on mutual agreement. Considering the uniqueness and value of the artwork, as well as its impact on personal exhibitions and other potential collectors, all sales are final. Returns, exchanges, or refunds are not accepted for sold artworks. Thank you for your understanding.

Payment Period

  • Bank Transfer:
    Payment must be completed within 3 days after placing the order. The artwork will be processed for shipment only after the payment is received to ensure security.

  • PayPal and Credit Card Payments (Risk of Fraudulent Use):
    To address potential issues such as fraudulent use or improper claims, we will process shipment only after confirming that the payment has been securely received. These policies are in place to enhance the safety of transactions with our clients. Thank you for your understanding and cooperation.

Delivery Time

  • Ready-to-Ship Artworks:
    Orders will be processed within 3 to 5 business days after payment confirmation and shipped within 14 days.

    • If the purchased artwork is part of an ongoing exhibition, shipment will be arranged within 3 to 5 business days after the exhibition concludes.

    • For international clients, the delivery time will depend on the actual shipping distance and region.

    • To ensure safe transportation, please purchase a custom wooden crate for the artwork along with your order.

Accepted Payment Methods

Credit cards, domestic bank transfers, Alipay (ALIPAY), PayPal, and other methods are accepted.

Sale Price

Please contact the artist prior to payment to confirm the latest price of the artwork.

©2024 by LI CANCHEN

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